Booking & Reservations
All bookings are subject to availability. Submitting a booking inquiry does not guarantee a reservation. Your event is confirmed only after we send a written confirmation and receive the required deposit.
A minimum of 4 adult guests is required for all private dining events. We ask for at least 2–4 weeks advance notice, with 4–6 weeks recommended for holiday events.
Payment Terms
- Deposit: 50% of the estimated total, due within 48 hours of booking confirmation.
- Final Payment: Remaining 50%, due 7 days before the event. This includes any additions such as extra guests, wine orders, or enhancements.
- Tax: 8.5% California sales tax is added to the final invoice.
- Gratuity: Not included. Industry standard is 18–22% of the food total, at your discretion.
Accepted Payment Methods
Credit/debit cards (Visa, Mastercard, Amex, Discover), bank transfer/ACH (for payments over $1,000), Venmo (@showleys), Zelle (grant@showleys.com), and check (must clear 10 days before event).
Cancellation Policy
- 30+ days before event: Full deposit refund minus $100 administrative fee
- 14–29 days before: 50% of deposit refunded
- Less than 14 days: Deposit is non-refundable
- Less than 7 days: Full payment is due regardless of cancellation
Guest Count Changes
Guest count may be adjusted up to 7 days before your event. Increases are welcome subject to availability. For decreases, please notify us as soon as possible. The final guest count provided 7 days before the event will be used for invoicing.
Venue Requirements
We require access to a functional kitchen with a stovetop (minimum 4 burners), oven, refrigerator space, and adequate counter space. A venue assessment form will be provided to ensure we have everything needed for a seamless experience.
Liability
SHOWLEYS carries appropriate liability insurance for all events. We are not responsible for pre-existing kitchen equipment failures, guest allergies not disclosed during booking, or venue-related issues beyond our control.
Contact
For questions about these terms, contact us at grant@showleys.com.